BISCUITS, AND MORE BISCUITS FROM ITC - Economic Times
  May 06, 2009
Co Keen To Enhance Capacities By 20% To Manage Supply Chain Costs & Improve Profitability 
THOUGH ITC is nearly synonymous with tobacco, it   								has in no way stopped people from munching ITC's   								biscuits. Small wonder, the company has managed   								to corner nearly 11% of the national biscuits   								market. 
Since the Rs 9,000-crore biscuits market   								witnessed a growth of 20% last year and is   								slated to sustain its growth this fiscal, ITC is   								looking at enhancing its biscuits manufacturing   								capacities by at least 15-20% primarily to   								manage supply chain costs and improve   								profitability. 
''We   								plan to set up additional capacities in such   								areas where we have developed a significant   								front-end scale but are limited by proximate   								capacities. Attempts are being made to create   								new biscuit variants in segments that are   								relevant to the consumer. The positioning of the   								marketing mix is also being worked upon to drive   								consumption by creating convenient price points   								or by differentiating product propositions,'' Mr   								Chitranjan Dar, chief operating officer, ITC   								Foods Division, told ET. 
For   								starters, ITC plans to drive growth by   								vitalising its brand 'Sunfeast' through product   								innovation, contemporary packaging and targeted   								brand communication. A huge investment is also   								being planned for brand building and product   								development. At the same time, the company is   								looking at investments in building trade loyalty   								across channels and markets. 
Elaborating further, Mr Dar said: ''While ITC per   								se has no plans to rationalise its biscuits   								portfolio, we review the basket from time to   								time. Additions or deletions take place on the   								basis of the market feedback and actual sales.   								The idea is to strengthen the winners and   								replace the average performers with potential   								winners from the biscuits stable. As of now,   								there is no product which does not contribute   								positively to the overall pool of   								contributions.''
Incidentally, a large proportion of the growth   								in the biscuits segment is coming from the   								mid-price offers growing at 35%. The mid-price   								offers is the non-glucose segment and includes   								cookies and sandwich cream products. 
''There are clear indications that consumers are   								upgrading to mid-price offers in line with the   								growth of packaged foods in the country. Since   								consumers are ready to pay for good quality and   								tasty products, we find a growing value for   								product quality and hygiene. Hence, our capacity   								additions will partly be in line with these   								requirements,'' the COO pointed out. 
The   								basic product glucose, however, continues to be   								largest category in terms of volumes.