Boring beats sexy: India Inc's Invisibles - The Times of India
May 16, 2012
In business, it's often more profitable to be boring than  sexy.
Many of India's corporate conglomerates have both glamorous  and low-key businesses-and no brownie points for guessing which of them gets  the media's adrenaline going.
Everyone's familiar with ITC's Welcomgroup hotels-luxury  five-stars with restaurants to match. In 2010-11, they did business of a shade  under Rs 1,200 crore.
But how many know that ITC also sells education stationary  under a brand called Classmate? Not many. And how many know that it makes about  Rs 800 crore out of this business? Very few.
It's often these "invisible" businesses that are driving  growth in many conglomerates. And they have quietly, almost silently gathered  heft within some of India's frontline corporate behemoths.
Corporates like ITC, Murugappa, Godrej, TVS, Videocon and BM  Khaitan have invisible performers in their diversified portfolios. They are now  generating equal, if not higher, revenue than the more appealing,  much-written-about businesses.
For ITC, a buoyant and recession-proof education market has  helped drive Classmate. "Education is aspirational for the middle class. People  will cut back on food, clothing and shelter, but not compromise on education.  People want their kids to go to an English medium school. I can see a huge  drive here," said Chand Das, chief executive of ITC's education and stationery  products business.
There are other unsung growth heroes elsewhere in India Inc,  sitting on more than a decade of remarkable emerging market stories. Consider  the Rs 5,768-crore Godrej & Boyce Manufacturing Co, which is known more for  refrigerators, but also houses an industrial products business catering to  precision components for aerospace and engineering equipment for wind turbines  and nuclear power plants. Today, the industrial products division contributes  as much to the turnover as does appliances and furniture.
The Rs 9,800-crore Coromandel International, a part of the  Murugappa Group, operates a chain of retail outlets, called Mana Gromor,  selling crop-related products to farmers in the hinterland. Coromandel has  built a Rs 1,300-crore business in the past six years retailing agri inputs  such as fertilizers, crop protection products, micronutrients, seeds, sprayers,  mechanized farm services and veterinary feed. "We have 800 outlets mostly in  Andhra Pradesh, and are now beginning to expand to other states," said group  chairman A Vellayan.
The RP-Sanjiv Goenka Group, which is known more for its  retail business Spencer's as also its power utility CESC, has seen its  relatively low-profile carbon black business grow rapidly in the last five  years. Group chairman Sanjiv Goenka said that given its international expansion  plans, the Rs 2,000-crore turnover Phillips Carbon Black is in line to become  one of the biggest in the world.
The TVS Group, where caution is preferred over soaring  ambition, has built a fast expanding logistics business which could hit $1  billion in revenue in the next three years. R Dinesh, a member of the southern  business family, has grown sales at TVS Logistics 15-fold, bought a clutch of  foreign companies, and thrown open his own to private equity investors such as  Goldman Sachs and Kohlberg Kravis Roberts & Co (KKR).
What appears to have worked  for some of these invisible businesses is the economic growth that's come out  of investments in infrastructure as well as mainstream consumption stories like  education stationery for ITC.