ITC cracks the code in foods, finally - Business Standard
June 06, 2012
As a business, ITC Foods is younger than many other  established players around, having begun operations only a decade ago. But the  Bangalore-headquartered division has shown why it cannot be taken for granted.  The division has crossed the Rs 3,000-crore-mark in terms of turnover, has cut  its losses significantly and retains growth levels in excess of 25 per cent per  annum.
Analysts estimate that within the next few quarters,  ITC Foods is likely to break even. They also say that in a couple of years, the  division may touch the Rs 5,000-crore mark in terms of turnover.
So how has ITC cracked the code in foods? That too at  a time when rivals such as Hindustan Unilever (HUL), who've been around longer  in foods, have struggled with the business. Processed foods clubbed with  ice-creams constitute just 6 per cent of HUL's Rs 22,116-crore turnover.
The answer, say experts, lies in the choice of food  categories that ITC has opted to play in. Besides being high-growth segments,  ITC, says Anand Shah, FMCG analyst at brokerage Elara Capital, has preferred to  step into areas where it can exploit back-end synergies well. "Whether it  is direct procurement from farmers using its e-choupal network or pushing  products using its legacy distribution in cigarettes, ITC has got crucial  elements of the marketing mix in place in foods," he says.
This point is endorsed by Chitranjan Dar, chief  executive officer, ITC Foods Division. He says, "Besides cost-effective  sourcing using e-choupal what lends competitive strength is the traceability of  the commodity through identity-preserved procurement. This enables customised  blending (which again is a strength honed from the practice of tobacco blending  over the years) to support local tastes and preferences. ITC's packaging  business provides unique solutions and the division also draws upon the  synergies of the group company in areas such as consumer insights, branding and  efficient trade marketing and distribution. The foods business is also able to  utilise knowledge from ITC's hotels business and its master chefs when formulating its products."
At the moment, ITC has seven brands in foods including  Aashirvaad (staples and ready to eat), Bingo (snack foods), Sunfeast (Biscuits  and Pasta), Yippee (instant noodles), Mint-o and Candyman (Confectionery) and  Kitchens of India (Ready to eat).
Of this, ITC has market leadership in staples and  confectionery, is number two in instant noodles and ranks among the top three  in biscuits, says Dar.
In categories such as snacks, ITC has positioned  itself as a player that offers differentiated products. Dar says, "We have  enriched the snacks portfolio with the introduction of a new variant called  Tangles where each bite disintegrates into multiple flavour-filled strands. In  biscuits, two unique flavours Sunfeast Dark Fantasy Choco Fills and Sunfeast  'Dual' Dream Cream were launched."
This combined with its attempt at premiumising its  portfolio have helped the division in logging better sales numbers. Abneesh  Roy, associate director, research, Edelweiss Capital, says, "Sales of  value-added and premium products grew at a faster clip, leading to portfolio  premiumisation and an enriched sales mix. Portfolio enrichment was driven by  products such as Sunfeast Dark Fantasy Choco Fills and Sunfeast 'Dual' Dream  Cream in biscuits. In staples, Aashirvaad multi-grain and Select brands  continued to grow rapidly."
HUL hits back
The Mumbai-headquartered company, which is also the  largest FMCG company in the country, has put in a place a blueprint to get its  act together in foods. In a recent announcement, HUL said that it was  integrating its food services business called Unilever Food Solutions with its  out-of-home division in a bid to enhance sales of its food brands.
An HUL spokesperson said, "Out of Home (OOH)  Foods and Beverages consumption is a large and growing opportunity in India. In  India, we operated in the B2B Institutional space through two separate  divisions - Out of Home division for Beverages & Unilever Food Solutions for  Foods. These two divisions are being integrated into one OOH services  organization in order to leverage the synergies & efficiencies of having a  'One Unilever' face to customers & a consolidated Go To Market  organisation." But will it work? The HUL spokesperson says it will.