Paperboards & Specialty Papers
Each of the units specialises in a range of products. Together, these units produce close to 5,50,000 TPA of paper and paperboards that meet stringent quality requirements across the world. All four manufacturing units are ISO 9001, ISO 14001 and OHSAS 18001 certified and meet strict Environment, Health and Safety norms.
The unit in Bhadrachalam is India's largest integrated pulping and paperboard manufacturing unit. It boasts of equipment supplied by internationally renowned suppliers for pulping processes, paper machines, web detection & inspection  systems, and finishing & packing lines. Currently the unit produces high-end virgin and recycled boards for packaging and graphic applications, and  fine printing papers. The Bhadrachalam unit manufactures and uses pulp made  from ozone bleaching process known as light ECF process. The use of ozone technology significantly reduces the load of toxins in the effluent discharged, and helps  customers get a brighter, stronger product that is also environmentally responsible with the BOD (Biochemical oxygen on demand) and COD (Chemical oxygen on demand) level way below the National Standards Limits. PM 4 & PM 5 of Unit Bhadrachalam is BRC - IOP certified for food grade boards.
The Kovai unit currently focuses entirely on recycled boards, servicing requirements for both greyback and whiteback recycled boards, The Kovai unit is a benchmark in environmental performance - helping ITC turn solid waste recycling positive by consuming more paper waste generated than is generated internally. This is done by collecting waste from households and institutions and recycling it at this facility.
The Tribeni unit specializes in fine papers and tissues and the product range from  this unit comprises opaque papers for fine printing like the Bible,  dictionaries, cigarette tissues, medical grade papers, anti-rust papers, electrical  insulation papers, decor surface, printing and barrier papers. The Bollaram  unit manufactures specialty boards such as cast coated papers and boards, poly  extrusion coated barrier boards and C2S art boards and ivory boards. This unit is BRC- IOP certified for food grade boards.
Customers are at the core of the business. This  is reflected in the diverse range of products, grades and value added services.  There is a strong focus on partnering customers to co-create and deliver superior solutions, enhancing their competitive advantage.
All the 4 units of ITC PSPD are FSC-CoC (Forest Stewardship Council- Chain of Custody) certified enabling  it to provide a diverse range of paperboards/paper with FSC certificate which is a gold standard in wood certification for ethical and legal sourcing.
The  Business' quality philosophy is reflected at every stage - from the selection of clones used for growing pulpwood to world-class manufacturing facilities to  the finishing and packing lines. It embraces the relevant skills and competencies of employees, managers and specialists as well.
A dedicated network of regional sales offices, an extensive dealer and agent  network in India and across the globe along with close to market finishing and  stock holding facilities enable ITC's Paperboards and Specialty Papers business  to reach out to customers faster, to service them better. With the  division-wide implementation of Enterprise Resource Planning (ERP) in 2009, the  business also offers customers an enriched experience through enhanced connectivity and web-access to many of the services that were handled offline.
ITC's commitment beyond the market finds a strong expression in the Social and Farm forestry programmes spearheaded by the business. These programmes help create man hours of employment for the rural poor, besides being a sustainable source  of high-quality raw material for the business. ITC's Research and Development  efforts in creating disease resistant, high yielding clones help farmers  realize greater yields in a shorter time - from land that may be otherwise unproductive. More than 1,24,000 hectares of planted area stands testimony to  ITC's commitment to sustainable forestry.
Working towards credible certification of its environmentally responsible processes and products, ITC is  the first Indian  company to be invited to become a member of the WWF GFTN programme. With this  membership, ITC has committed to bring larger volumes of its products and its  operations under credibly certified schemes like FSC.
Supporting  the cause of clean technology, ITC is a front-runner in introducing  environment-friendly Elemental Chlorine Free (ECF) technology, and more recently, Ozone bleaching in India. ITC's focus on being a carbon-positive, water-positive, zero-solid waste disposal organization leads it to constantly develop ways of reducing, reusing and recycling. ITC has been 'Carbon  Positive' for six years in a row, 'Water Positive' for nine consecutive years  and 'Solid Waste Recycling Positive' for the last four years.
ITC's Paperboards and  Specialty Papers business has also been a first-mover in the field of collecting and recycling post-consumer waste from residential localities, corporate and educational institutes through its WOW programme. ITC reaches out  directly to consumers with its Wealth Out of Waste (WOW) campaign, that has  been successfully implemented in select locations across southern India, and  has plans to expand into other locations across the Country.